Terms and Conditions of Use

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.therosate.com website and/ or Rosate mobile application.

The domain name www.therosate.com (hereinafter referred to as “Website”) and the mobile application Rosate (hereinafter referred to as “Application”) are owned by Flinket Services Private Limited a company incorporated under the Companies Act, 2013 with its registered office at 528 Deoli Village, Near Corporation Bank, Bandh Road, New Delhi 110080 (hereinafter referred to as “Rosate”).

By accessing or using the Website/ Application, the Rosate Service, or any other applications (including mobile applications) made available by Rosate (together, the “Service”), however accessed, You agree to be bound by these Terms and Conditions of Use (“Terms of Use”). The Service is owned and controlled by Rosate. You are suggested to go through these terms before using Rosate. These Terms of Use affect Your legal rights and obligations. If You do not agree to be bound by all of these Terms of Use, do not access or use the Service.

For the purpose of these Terms of Use, wherever the context so requires “You”, “Your” or “User” and variants thereof shall mean any natural or legal person who has agreed to become a user of the Service by providing Registration Data while registering on the Service using a computer system. The term “We”, “Us”, “Our” and variants thereof shall mean Rosate


We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Service following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Service.


  1. You must be at least 18 years old and be legally permitted to use the App by the laws of your home country. You are strictly advised to use your real name on your profile and use the services in a professional manner.

  2. You are responsible for ensuring that Your use of the Service, Your action or omission is not contrary to any law for the time being in force. You are not allowed to post violent, discriminatory, promotional, unlawful, infringing, trolling, hateful Content via the Service. For the purposes of clarity, Content refers to any data, text, information, usernames, works of authorship, links and other content or materials, including information that the User posts and/ or uploads on to the service, such as but not limited to the photographs, graphics, videos, and any other information formats that may become shareable via the Service from time to time (collectively “Content”). You specifically undertake not to host, display, upload, modify, publish, transmit, update or share any information that –

    1. belongs to another person and to which the user does not have any right to

    2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever

    3. infringes any patent, trademark, copyright or other proprietary rights. violates any law for the time being in force
    4. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature
    5. encourages any illegal activity including, without limitation, terrorism, inciting racial hatred or the submission of which in itself constitutes committing a criminal offence
    6. contains any spyware, adware, viruses, corrupt files, worm programmes or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from Bumble or otherwise
    7. impersonate another person
    8. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource
    9. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.

    Breach of these Terms of Use on Your part would lead to a removal of any and all of Your Content and revoke Your usage rights. Repeated breach will lead to a permanent account ban, and You may not be permitted to access the Service ever again.

  3. You are responsible for any activity that occurs through Your account and You agree You will not sell, transfer, license or assign Your account, friends, username, or any account rights. With the exception of people or businesses that are expressly authorized to create accounts on behalf of their employers or clients, Rosate prohibits the creation of and You agree that You will not create an account for anyone other than Yourself. You also represent that all information You provide or provided to Rosate upon registration (“Registration Data”) and at all other times will be true, accurate, current and complete and You agree to update Your information as necessary to maintain its truth and accuracy.​

  4. When You use the Service or other data, information or communication to Us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with You by email or by such other mode of communication, electronic or otherwise.

  5. You agree that You will not solicit, collect or use the login credentials of other Rosate Users.​

  6. You must take responsibility for keeping Your username and password safe and secure.

  7. You must not post private or confidential information via the Service, including, without limitation, Your or any other person’s credit card information, social security or alternate national identity numbers, non-public phone numbers or non-public email addresses. You are requested to maintain discretion before adding users on other social networking platforms or sharing phone numbers. Rosate shall not be responsible for any harassment the User suffers from other users on the Service, or any other platform(s). Please approach the support of those platforms and use the block feature on Rosate to disable them from interacting with You.

  8. You may not use the Service for any illegal or unauthorized purpose. You agree to comply with all laws, rules and regulations applicable to Your use of the Service and Your Content, including but not limited to, copyright laws.

  9. You are solely responsible for Your conduct and Content that You post on Rosate.

  10. You must not change, modify, adapt or alter the Service or change, modify or alter another website so as to falsely imply that it is associated with the Service or not modify or alter the Service or modify another website so as to falsely imply that it is associated with Rosate.

  11. You must not interfere with or disrupt the Service or servers/ networks connected to the Service, including by transmitting worms, viruses, spyware and malware or any other code that is destructive or disruptive in nature. Interfering with the display of any Rosate’s page in a User’s browser or device is illegal.

  12. You shall not create accounts on Rosate using unauthorised means, including but not limited to, by using an automated device, script, bot, spider, crawler or scraper is not allowed.

  13. Rosate reserves the right to feature Your content and success stories and posted on Rosate through its social media handles, with due credits to the User.

  14. You must not attempt to restrict another user from using or enjoying the Service and You must not encourage or facilitate violations of these Terms of Use or any other Rosate Policies.

  15. Violation of these Terms and Conditions of Use may, in Rosate’s sole discretion, result in termination of Your Rosate account. We are not responsible for any Content that is posted on Rosate. If You violate the Terms of Use, or create risk/possible legal exposure for Rosate, we can stop providing all or part of the Service to You.​


  1. With respect to the content provided by you, that will be viewable by all users, you hereby unconditionally and irrevocably grant to Rosate the license to use, distribute, reproduce, modify, and publicly display such content on the website or app and to Rosate members from time to time. You agree that the sole purpose of using Rosate services would be to connect with other Rosate users who are prospective spouses.

  2. The company reserves the right to modify, delete any content posted by the users on Rosate, which in the sole judgment of Rosate does not conform to this agreement or which might be objectionable, offensive, illegal, or that might violate the rights, harm, or threaten the safety of either Rosate and/or its users. You are prohibited from using Rosate services to promote or solicit any of your other business agendas. The company reserves the right to terminate your membership including premium or paid subscription, to suspend a profile or to disable access in respect of any member in breach of any of the terms with or without notice. Under any circumstances, objectionable content or abusive users will not be tolerated on the Rosate Applications.

  3. The company is strongly committed to providing a safe and secure environment to all the users on the app. To counter this, objectionable contents posted publicly are monitored regularly from our end. However, we respect user’s privacy but not at the cost of user’s safety. To counter the objectionable content being shared over personal messages, we have provided BLOCK THIS PROFILE feature so that users can easily block with a tap and we have further provided REPORT THIS PROFILE feature through which users can easily notify us. We have a ROSATE HELPMATE profile on the app itself which will be monitoring and assisting the users in real time. Users just need to tag that profile in case of any help for super quick assistance, queries and complaints. Apart from these, we have support email through which users can let us know about any such incident along with the screenshot and timestamp of the event for us to verify and we will take strict actions including termination of service against such uses.

  4. Rosate does not (i) guarantee the accuracy, completeness, or usefulness of any information on the service, or (ii) adopt, endorse or accept responsibility for the accuracy or reliability of any opinion, advice, or statement made by any party that appears on the website or app. Under no circumstances will Rosate or its affiliates be responsible for any loss or damage resulting from your reliance on information or other content posted on the Website or transmitted to or by any members. All information that you include in your profile on Rosate must be accurate, complete and pertinent.


You may not use the Software or Documentation except as permitted in this Agreement. Without limiting the foregoing, you
may not use the Software or Documentation for operating your or your employer's business, developing other applications for ongoing use, or
providing services to others. Except with Company's prior written consent, you may not: (i) alter, modify or create any derivative works of the
 Software, the underlying source code, or the Documentation in any way, including without limitation customization, translation or localization; (ii)
port, reverse compile, reverse assemble, reverse engineer, or otherwise attempt to separate any of the components of the Software or derive the
source code for the Software (except to the extent applicable laws specifically prohibit such restriction); (iii) copy, redistribute, encumber, sell, rent, 
lease, sublicense, or otherwise transfer rights to the Software or Documentation; (iv) remove or alter any trademark, logo, copyright or other 
proprietary notices, legends, symbols or labels in the Software or Documentation; (v) block, disable or otherwise affect any advertising,
 advertisement banner window, links to other sites and services, or other features that constitute an integral part of the Software. You may not cause
 or permit any third party to do any of the foregoing.

Payments & Cancellation

Users have to pay for purchasing ‘Premium Membership’, which is mandatory for soliciting a connection with other users. Payments once made, are not refunded under any circumstances. In other words, you do not have the option of cancelling or getting a refund for any payment. It follows that you will not be getting a refund for any payment when your membership is terminated. Membership of users who acquire Premium Services illegally without actually purchasing them may be temporarily or permanently terminated from Rosate. The company also reserves the rights to withdraw pending requests and/or cancel request.

Third Party Softwares

You acknowledge that the Software may contain copyrighted software of Company’s suppliers which are obtained under a license from 
such suppliers ("Third Party Software"). All third party Licensors and suppliers retain all right, title and interest in and to such Third Party Software and all copies
thereof, including all copyright and other intellectual property rights. Your use of any Third Party Software shall be subject to, and you shall comply with, the
terms and conditions of this Agreement, and the applicable restrictions and other terms and conditions set forth in any Third Party Software documentation or 
printed materials, including without limitation an end user license agreement.

Terms and Termination

This Agreement and your right to use the Software and Documentation may be terminated by you or by the Company at any time upon
written notice. This Agreement automatically terminates if you fail to comply with its terms and conditions. Immediately upon termination, you shall cease to use
and return or destroy all copies of the Software and Documentation in your possession, custody or control and if requested you shall certify to the Company in writing
that such return or destruction has occurred. The following sections of this Agreement survive any expiration or termination hereof.

Users outside India

If you are using the Software or Documentation outside the India, then the following shall apply: (a) You confirm that this Agreement and all related
 documentation is and will be in the English language; (b) you are responsible for complying with any local laws in your jurisdiction which might impact your right 
to import, export or use the Software and Documentation or any services accessed or used in connection with the Software and Documentation, and you 
represent that you have complied with any regulations or registration procedures required by applicable law to make this license enforceable.


  1. Rosate reserves the right to alter or terminate the Service or Your access to the Service for any reason, without notice, at any time, and without any liability to You. If We terminate Your access to the Service or You delete Your account, Your Content, including likes, friendships, and all other data will not be accessible to anyone (e.g., Users will not be able to navigate to Your username and view Your profile). However, we may archive certain information, including Personal Information, and retain it as we may be required to do in order to fulfil out legal obligations.

  2. Rosate reserves the right, in our sole discretion, to change these Terms and Conditions of Use (“Updated Terms”) from time to time. We may notify You before the Updated Terms become effective. You should review these updated Terms of Use prior to using Rosate. The Updated Terms will take effect from the time it is updated, or from sometime later as mentioned in the update. These Terms of Use will govern any disputes arising prior to the effective date of the Updated Terms.​

  3. Rosate reserves the right to deny access to the Service to any User for any reason at any time. We may remove, edit, and/or monitor content or accounts we believe violate these Terms of Use.

  4. Rosate reserves the right to force forfeiture of any username, profile or account for any reason at any time.

  5. Rosate is not responsible or liable for the conduct of any of its Users, be it online or offline. You will be responsible for Your interactions with other Rosate users on or off the Service. We reserve the right but we are not obliged to monitor or get involved in disputes between You and other users. A User should use his common sense and best judgment while interacting with other Rosate users.

  6. Your business dealings with third parties found on Rosate are solely between You and the third parties.

  7. You take responsibility of any and all data charges that incur on using Rosate.

  8. We prohibit crawling, scraping, caching or otherwise accessing any Content on the Service via automated means, including but not limited to, user profiles and photos (except as may be the result of standard search engine protocols or technologies used by a search engine with Rosate’s express written consent).

  9. You further undertake to submit to the jurisdiction of courts at New Delhi for any action arising from the breach of these Terms of Use, other Rosate Policies, violation of the IT Act and/ or other laws, pursuant to Your usage or access of the Service.


If you wish to register a complaint regarding X, you may do so by sending an email to support@therosate.com Your email will be acknowledged by a system generated response, or via an individual manual email to the extent possible, within 24 hours of us having received it. You will be kept informed of the progress we make in redressing your complaint and/ or the reasons for the delay, if any, in such redressal.


This Agreement constitutes the entire agreement between the Parties concerning the subject matter hereof, which may only be modified by
 a written amendment signed by an authorized executive of Company, (b) Except to the extent applicable law, if any, provides otherwise, this Agreement shall be
governed by the laws of Bangalore, India., excluding its conflict of law provisions, (c) You expressly agree that jurisdiction for any claim or dispute arising from the
use of the Software and/or Documentation resides in the federal and state courts situated in New Delhi, India and you consent to the
 personal jurisdiction thereof, (d) This Agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, (e) If
 any part of this Agreement is held invalid or unenforceable, that part shall be construed to reflect the parties' original intent, and the remaining portions remain in
full force and effect, or Company may at its option terminate this Agreement, (f) The controlling language of this Agreement is English. If you have received a
 translation into another language, it has been provided for your convenience only, (g) A waiver by either party of any term or condition of this Agreement or any
breach thereof, in any one instance, shall not waive such term or condition or any subsequent breach thereof, (h) You may not assign or otherwise transfer by
operation of law or otherwise this Agreement or any rights or obligations herein. Company may assign this Agreement to any entity at its sole discretion, (i) This 
Agreement shall be binding upon and shall inure to the benefit of the parties, their successors and permitted assigns, (j) If you have any questions, complaints, or
 claims with respect to the Software, you may contact Company by email at support@therosate.com.


You are solely responsible for your interactions with other users. The company reserves the right to, but is not obliged to, monitor the resolution of any disputes arising between users. The company also reserves the right to take action, as deemed appropriate against errant users. In no event shall the company be liable for any damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else in connection with the use of the service, including without limitation, bodily injury, emotional distress, and/or any other damages resulting from communications or meetings with other registered users of this service or persons you meet through this service. You agree to take reasonable precautions in all interactions with other members of the service, particularly if you decide to meet offline or in person. You understand that the company makes no guarantees, either expressed or implied, regarding your ultimate compatibility with individuals you meet through the service. You should not provide your financial information (for example, your credit card, ATM pin or bank account information) to other users.

Effective date

The Terms were last updated on: 15 April 2020